Good bargains. Lines move quickly. Clean, well stocked. Very courteous to elderly clients. Always someone available to bag your groceries in the self-help line.
As I passed the deli, a tall Caucasian associate with a bandage on his nose BECAME "BUGEYED" AND SHOOK HIS HEAD AT ME. Causing me to walk over to the deli counter where once again NO ONE GREETED NOR OFFERED TO HELP ME.
S&L
Previously I shopped at Giant daily, but after the change regarding the items for sale, I stopped. You were required to spend a minimum of twenty five dollars in order to
I walked by the manager (Thuan) who was also too engulfed in his conversation (with an associate in frozen foods) of where he went over the weekend. I walked by him in the candy aisle, twice...nothing. Oh wait he did pause in conversation when I walked by to give me a look over his shoulder. Still no greeting and no offer to assist.
No race card being pulled because not even those of color or those married to those of color spoke...
Usually has some amazing sales. Overall great prices too. Occasional unpleasant find in the produce department, but that's to be expected. Sometimes hard to find an employee, but for the most part they have very solid service.
Our company does all our shopping here overall friendly staff and clean store.
NO, I wasn't conversing with someone nor talking on my phone. So I'm confused on what else would be a reason for such poor customer service...
Some would say, "See the Store Manager..."
Steve
I stood in HBC/HBA looking for items while the two associates carried on with their personal conversation.
I expected such behavior from some but never at Giant Food! Not even the employees in Pasadena or Festival Plaza give off such disgusting behavior.
get the sale price, this is such a disappointment. I only shop at Giant when I don't have other options. I am sure other loyal customers feel the same.
Customer Service is awful! My daughter walked into this Giant was stared at and bumped into (by a short senior Caucasian lady in a black jacket at the Solution Center with short hair) without so much as a greeting nor apology. I walked this store three times and only two people (Irene in produce and Chris in seafood) offered to assist me. Marsha (at the front end) smiled through the glass as I walked into the door. These three folks should speak to the rest of the staff on P&P!
It clearly wasn't my black skin and I pray it wasn't my black attire! Would hate to pull a religion card!
Do better GIANT FOOD GAMBRILLS/CROFTON
Giant Food is a US Grocery Or Supermarket based in Gambrills, Maryland. Giant Food is located at 1161 MD Route 3 N, Gambrills, MD 21054, USA.
Please contact with Giant Food using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Giant Food opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.